SimpleSwap Privacy Policy

SimpleSwap prioritize your privacy and security as a leading cryptocurrency exchange platform. As a non-custodial service, SimpleSwap io enables seamless crypto swaps without requiring account registration or storing your funds, minimizing data collection and enhancing user protection. This Privacy Policy outlines how SimpleSwap collects, uses, processes, and safeguards your personal data in compliance with international standards like GDPR and other applicable regulations. By using SimpleSwap services, you consent to these practices.

What SimpleSwap Privacy Is

SimpleSwap is the data controller for personal data processed under this Privacy Policy. We operate as a user-friendly crypto exchange supporting over 1,500 cryptocurrencies, including BTC to ETH swaps, with no KYC for most transactions. Our mission is to provide fast, secure, and anonymous exchanges while respecting your privacy rights. Contact our Data Protection Officer at emily@simpleswap.io or via our registered address for any queries.

Information SimpleSwap Collect

SimpleSwap collects minimal data to facilitate your crypto swaps and improve our platform:

  • Personal Data: Email address (if you opt-in for newsletters or support), IP address, device information, and transaction details (e.g., wallet addresses for swaps).
  • Non-Personal Data: Usage analytics, browser type, and referral sources to optimize SimpleSwap's performance.
  • No Sensitive Data: We do not request or store financial details, passwords, or private keys. For fiat-to-crypto exchanges via partners like Mercuryo, third-party policies apply.

We only collect data necessary for service delivery, ensuring SimpleSwap remains a privacy-focused exchange.

How SimpleSwap Use Your Information

SimpleSwap uses your data solely to enhance your experience:

  • Process and confirm crypto swaps efficiently.
  • Provide 24/7 support and resolve issues.
  • Send optional updates on SimpleSwap promotions or market insights (unsubscribe anytime).
  • Analyze trends to improve platform security and usability.
  • Comply with legal obligations, such as AML/KYC checks for suspicious activities (rare and targeted).

SimpleSwap io never sell your data—SimpleSwap is committed to transparency and user trust.

Data Sharing and Disclosure

SimpleSwap does not share personal data with third parties except:

  • Service Providers: Trusted partners for analytics (e.g., Google Analytics) and fiat gateways, bound by strict confidentiality.
  • Legal Requirements: To authorities if mandated by law, including anti-money laundering regulations.
  • Business Transfers: In case of merger or acquisition, with your data protected.

All partners adhere to equivalent privacy standards. Review their policies via links on our site.

SimpleSwap Data Security

Security is core to SimpleSwap. We employ industry-leading measures:

  • Encryption for all transmissions.
  • Non-custodial model: Funds go directly to your wallet.
  • Regular audits and zero-tolerance for breaches.

Despite these efforts, no system is infallible—SimpleSwap cannot guarantee absolute security.

Your Rights

As a SimpleSwap user, you have rights under global privacy laws:

  • Access: Request a copy of your data. Email support@simpleswap.io.
  • Rectification: Correct inaccurate information. Update via support ticket.
  • Erasure: Delete your data (subject to legal holds). Submit a request to our DPO.
  • Objection: Opt out of processing for marketing. Unsubscribe link in emails.
  • Portability: Receive data in a structured format. Contact our DPO.

We respond within 30 days. For EU residents, reference GDPR Article 15-22.

Cookies at SimpleSwap io

SimpleSwap uses essential cookies for functionality and optional analytics cookies for insights. Manage preferences via browser settings. Third-party tools (e.g., for ads) follow their privacy policies—details in our Cookie Notice.

Children's Privacy at SimpleSwap

SimpleSwap is not intended for users under 18. We do not knowingly collect data from minors.

International Data Transfers

As a global platform, SimpleSwap may transfer data to countries with varying protections. We use safeguards like Standard Contractual Clauses to ensure compliance.

Changes to This Policy

SimpleSwap may update this Privacy Policy to reflect service evolutions. We'll notify you via email or site notice. Continued use constitutes acceptance.

Contact Us

Questions about SimpleSwap's privacy practices? Reach us at support@simpleswap.io or privacy@simpleswap.io.

This policy integrates with our Terms of Service and AML/KYC Policy. Thank you for choosing SimpleSwap—your secure crypto swap partner.

SimpleSwap